Legal Information

Terms & Conditions

Please read these Terms and Conditions carefully before using this website, submitting your information, requesting an estimate, or using services provided by Luminous Exteriors.

1. Acceptance of Terms

By accessing this website, submitting a form, requesting an estimate, communicating with Luminous Exteriors, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use this website or submit your information.

These Terms apply to website visitors, prospects, customers, and any person who interacts with Luminous Exteriors online, by phone, by email, by SMS/text message, or in person.

2. Services

Luminous Exteriors provides outdoor lighting-related products and services, which may include permanent LED lighting systems, accent lighting, holiday lighting, security lighting, game day lighting, patio lighting, commercial lighting, consultations, estimates, installation, maintenance, and related services.

Service availability, pricing, installation timelines, product options, financing availability, and warranties may vary by location, property type, project scope, product selected, and other factors.

Any information on this website is provided for general informational and marketing purposes only and does not guarantee service availability, final pricing, installation timing, or specific results.

3. Estimates, Pricing & Project Scope

Any estimate, quote, proposal, or price range provided by Luminous Exteriors is based on the information available at the time it is prepared. Final pricing may depend on property measurements, roofline layout, access conditions, product selection, electrical requirements, installation complexity, materials, labor, taxes, fees, and other project-specific details.

  • Estimates are not binding until confirmed in a written agreement or approved proposal.
  • Project scope may change if additional work, materials, access requirements, electrical needs, or unforeseen conditions are discovered.
  • Any changes to the project scope may require updated pricing or written approval.

4. Scheduling, Access & Installation

Installation dates and timelines are estimates and may be affected by weather, product availability, property access, staffing, permitting, electrical readiness, safety conditions, or other circumstances outside our control.

Customers are responsible for providing safe and reasonable access to the property, confirming project details, and ensuring that required decision-makers are available when needed.

Luminous Exteriors reserves the right to reschedule, pause, or decline work if unsafe conditions, inaccurate information, access issues, non-payment, or other concerns prevent proper completion of the project.

5. Customer Responsibilities

When using this website or working with Luminous Exteriors, you agree to:

  • Provide accurate, complete, and truthful information.
  • Use the website and services lawfully and responsibly.
  • Confirm that you have authority to request work for the property submitted.
  • Review proposals, estimates, agreements, and project details before approval.
  • Notify Luminous Exteriors of any property conditions that may affect installation or safety.
  • Not misuse the website, forms, phone numbers, email addresses, or communication channels.

6. Communication Consent

By providing your contact information, including your phone number or email address, you authorize Luminous Exteriors and its representatives to contact you regarding your inquiry, estimate request, appointment, project, services, promotions, updates, and related communications.

Communications may include phone calls, emails, voicemail messages, and SMS/text messages. Message frequency may vary. Message and data rates may apply.

Consent to receive marketing communications is not a condition of purchase. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or by contacting us directly.

7. SMS / Text Messaging Terms

If you opt in to receive SMS/text messages from Luminous Exteriors, you may receive messages related to estimate requests, appointment scheduling, project updates, service reminders, follow-ups, promotional offers, and customer support.

  • Message frequency may vary depending on your interaction with us.
  • Message and data rates may apply according to your mobile carrier plan.
  • You may opt out at any time by replying STOP.
  • You may receive assistance by replying HELP or contacting us at [email protected].
  • Carriers are not liable for delayed or undelivered messages.
  • SMS communications are intended for individuals 18 years of age or older.

8. Financing

Luminous Exteriors may provide access to financing options through third-party lenders or financing providers. Financing approval, terms, rates, payment schedules, eligibility, and conditions are determined by the third-party provider and are not guaranteed by Luminous Exteriors.

You are responsible for reviewing all financing documents, disclosures, fees, rates, and repayment obligations before accepting any financing offer.

9. Products, Warranties & Maintenance

Product warranties, workmanship warranties, maintenance options, and support terms may vary based on the lighting system, manufacturer, installation agreement, project scope, and applicable documentation provided at the time of purchase.

Warranty coverage may be limited or voided by misuse, unauthorized repairs, improper maintenance, electrical issues, weather events, physical damage, structural changes, or conditions outside the control of Luminous Exteriors.

Customers are responsible for reviewing all warranty terms and following recommended care and maintenance instructions.

10. Website Use

You agree not to use this website for unlawful, harmful, fraudulent, abusive, or disruptive purposes. You may not attempt to interfere with the website, bypass security features, submit false information, upload malicious content, scrape content without permission, or use the website in a way that could damage Luminous Exteriors or others.

We may restrict access to this website or decline service if we believe a user has violated these Terms or is misusing our website or communication channels.

11. Intellectual Property

All website content, including text, graphics, images, videos, logos, designs, layouts, icons, branding, and other materials, is owned by or licensed to Luminous Exteriors unless otherwise noted.

You may not copy, reproduce, distribute, modify, publish, or use our website content for commercial purposes without prior written permission.

12. Third-Party Links & Services

This website may contain links to third-party websites, tools, forms, financing platforms, map services, social media pages, or other external services. These third-party resources are provided for convenience only.

Luminous Exteriors does not control and is not responsible for third-party websites, policies, content, pricing, availability, security, or practices. Your use of third-party services is subject to their own terms and policies.

13. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. While we try to keep information accurate and current, Luminous Exteriors does not guarantee that the website will be error-free, uninterrupted, fully secure, or always up to date.

Photos, videos, examples, descriptions, and project results shown on this website are for illustrative purposes and may not represent every project, property, product, installation condition, or final result.

14. Limitation of Liability

To the fullest extent permitted by law, Luminous Exteriors will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of this website, communications with us, third-party services, delays, service interruptions, or reliance on website content.

Nothing in these Terms is intended to limit rights or obligations that cannot be limited under applicable law.

15. Privacy

Your use of this website and submission of personal information are also subject to our Privacy Policy. Please review the Privacy Policy to understand how information may be collected, used, shared, and protected.

You can view our Privacy Policy at https://luminousexteriors.com/privacy-policy-1252.

16. Changes to These Terms

Luminous Exteriors may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website or services after changes are posted means you accept the updated Terms.

17. Contact Information

If you have questions about these Terms and Conditions, please contact Luminous Exteriors: